FireHydrant Alternative: Open Source AI Incident Management
Key Takeaway: FireHydrant is a solid incident management platform — but it was acquired by Freshworks in December 2025, AI features are locked to the Enterprise tier, and there's no autonomous inve...
Source: DEV Community
Key Takeaway: FireHydrant is a solid incident management platform — but it was acquired by Freshworks in December 2025, AI features are locked to the Enterprise tier, and there's no autonomous investigation. Aurora is an open source (Apache 2.0) alternative with AI agents that autonomously investigate root causes across your cloud infrastructure — completely free and self-hosted. What is FireHydrant? FireHydrant is an all-in-one incident management platform that helps teams plan, respond to, and learn from incidents. Their tagline: "Fight Fires Faster." They claim teams resolve incidents up to 90% faster with their platform. In December 2025, FireHydrant was acquired by Freshworks (NASDAQ: FRSH). The platform will become the incident management and reliability layer inside Freshservice, Freshworks' ITSM product. Notable customers: Backblaze (91% faster mitigation), Bluecore (saving 30-90 minutes per incident), Snyk, LaunchDarkly, AuditBoard, Qlik, Avalara. What is Aurora? Aurora is an
